Home / User Agreement

User Agreement

This agreement governs the relationship between you and SMSInbox when you use our services.

Last updated: June 2026

1. General provisions

This User Agreement ("Agreement") is a public offer between SMSInbox ("we", "us", "our") and any individual or entity ("you", "User") who accesses or uses the SMSInbox website and its services. By registering an account, topping up your balance, or otherwise using the service, you accept this Agreement in full. If you do not agree, you must not use the service.

2. Subject of the agreement

We provide access to virtual phone numbers for receiving SMS messages, calls, and verification codes online, on a prepaid basis, via our website and API. The specific scope, pricing, and availability of numbers are determined at the time of purchase and may change.

3. Registration and account

4. Payments and balance

Use of paid services requires a positive balance. Funds are deducted upon completion of a purchase. A purchase is considered complete once a verification code has been received and displayed to you. Top-up methods, commissions, minimum amounts, withdrawal terms, and fees are described in our Rules. Refunds are governed by our Refund & Return Policy.

5. Acceptable use

You agree not to use the service for any illegal purpose, for paid subscriptions, in the banking sphere, or in any manner prohibited by our Rules. Legislation regarding virtual numbers varies by jurisdiction; you are responsible for complying with the laws applicable to you.

6. Service availability and limitations

We strive to maintain high availability but do not guarantee uninterrupted, error-free operation. Numbers are sourced from third-party providers, and successful registration on a given platform cannot be guaranteed. We are not responsible for the actions of third-party platforms, including account bans they may impose.

7. Limitation of liability

To the maximum extent permitted by applicable law, SMSInbox is not liable for indirect, incidental, or consequential damages arising from your use of the service. All actions taken with a purchased number are performed solely at the User's own risk.

8. Intellectual property

All content, trademarks, and materials on SMSInbox are owned by us or our licensors and are protected by applicable law. You may not copy, republish, sell, or redistribute our materials without permission, as set out in our Terms & Conditions.

9. Changes to the agreement

We may amend this Agreement at any time by posting an updated version on this page. Continued use of the service after changes take effect constitutes acceptance of the revised Agreement.

10. Governing law and contact

This Agreement is governed by the laws applicable at the place of registration of SMSInbox (Kwan Chart Tower, Tonnochy Road, Wan Chai, Hong Kong). For any questions about this Agreement, contact support@smsinbox.io.

Related: Terms & Conditions · Privacy Policy · Refund Policy · Rules.